Service Terms and Conditions

Mirage Catamaran – Day Sails – Terms and Conditions

Daily Yacht Charter Reservation:

To secure your daily yacht charter reservation, please ensure that you submit a fully completed online booking form, providing all relevant details. Kindly note that your reservation will only be confirmed upon receipt of full payment and acceptance of the terms and conditions.

Payment Terms:
Full payment on check-out is required to confirm your reservation.

Cancellation Policy:
If you cancel your reservation more than 15 days before we will refund your payment minus a 20% administration fee. Please notify your cancellation in writing to
info@miragecatamaran.com.

In this category of cancellations are also the situations when the Client does not arrive for the check-in (no-show), or when you miss the confirmed departure time as booked by the Client, or when the Client leaves the Yacht prior to the contracted check-out time (early abandon case) – in all such cases the 100% cancellation fee applies and Client does not have a right to any refund.

Cancellations by The Mirage:
Should the booking be cancelled by The Mirage for any reason, the client will receive an offer to:
a) Book an alternative date
b) A full refund of all amounts the Company has received from Client

Use of the Yacht and Insurances:
Client fully accepts all risks connected with the Yacht charter, and all possible damages which can arise to the Client due to Yacht use. In particular, Client accepts the sole responsibility for the Yacht use, and waives each and every responsibility of Company, including in situations such as possible accidents and injuries of the Client, regardless of the reason of their occurrence, as well as any possible damages on the Client’s personal belongings, as well as the situations when the belongings are missing or lost, either during the Yacht charter or after the Yacht check-out. The Yacht has been hull insured and has the appropriate insurance policies against damage towards persons and against damage towards third parties. The insurance does not cover damages of Client’s personal property and property brought to the Vessel, nor any deliberately caused damage, nor any damage caused by Client’s lack of diligence.

Liability:
The charterer is responsible for any loss or damage to the yacht and its equipment caused by their negligence or wilful misconduct. The charterer is also responsible for any damage or injury caused to third parties as a result of their use of the yacht. The charterer must indemnify and hold harmless the yacht owner, operator, and crew against any claims arising from their use of the yacht.

Force Majeure:
We will not be liable for any delay or failure to perform our obligations under the charter agreement if such delay or failure is caused by events beyond our reasonable control, including but not limited to acts of God, war, civil unrest, strikes, and natural disasters.

Governing Law:
The charter agreement is governed by and construed in accordance with the laws of the jurisdiction in which the yacht is registered.

Entire Agreement:
The charter agreement constitutes the entire agreement between the parties and supersedes all prior or contemporaneous agreements or understandings, whether oral or written.

Amendments:
We reserve the right to amend these terms and conditions at any time. Any such amendments will be effective immediately upon being posted on our website. If you have any questions or concerns about these terms and conditions, please do not hesitate to contact us on info@miragecatamaran.com.